Introduction to Ledger® Live
Ledger® Live is the central hub for managing your cryptocurrencies with the Ledger® hardware wallet. It connects your device to your digital assets, enabling you to buy, sell, stake, and monitor your portfolio safely.
To get started, visit Ledger.com/start — the official onboarding platform for setting up your wallet and downloading the Ledger® Live application.
Ledger® Live Download & Setup
From Ledger.com/start, choose between:
- Ledger Live Desktop — For Windows, macOS, and Linux systems.
- Ledger Live App — Available on Android and iOS for mobile management.
After downloading, connect your hardware wallet, follow the on-screen setup steps, and create a secure PIN. Always ensure you use the official Ledger® website for downloads to avoid phishing scams.
Ledger® Live Login and Access
The Ledger Live login process requires your hardware wallet to be connected and unlocked. If you’re facing issues like “Ledger Login not working” or “Unable to login Ledger”, try the following:
- Restart your Ledger® device and reconnect it using a different USB cable or port.
- Ensure the Ledger® Live software is updated to the latest version.
- Disable interfering security tools or browser extensions temporarily.
- On mobile, confirm Bluetooth permissions are enabled for the app.
Troubleshooting Common Ledger® Errors
Some users may encounter errors such as Error Connecting Ledger Account or Can't verify Ledger Wallet. These issues often occur due to outdated firmware or missing updates in Ledger® Live. Make sure your device and app are synchronized and allow Ledger® Live to access your accounts when prompted.
If your Ledger Live App not working, clear cache (on mobile), restart your device, or reinstall the app. Persistent errors can be resolved through the Ledger® Help Center, where step-by-step troubleshooting guides are available.
Ledger® Account Recovery & 2FA Reset
Your Ledger® account recovery depends solely on your 24-word recovery phrase. There is no central password reset or cloud backup — this ensures complete self-custody and security. To restore access, simply re-enter your recovery phrase on a new or reset device.
If you use 2FA with linked services, perform a Ledger 2FA reset through the service provider (not Ledger®). Ledger® does not store or manage your 2FA credentials.
Frequently Asked Questions
A1. It’s the official page to begin setup, download Ledger® Live, and connect your hardware wallet securely.
A2. Restart both your device and computer, reconnect via another USB port, and ensure your Ledger® Live is up-to-date.
A3. Both versions are equally secure when used with verified links. Desktop is better for detailed portfolio tracking, while mobile adds convenience.
A4. Ensure the device firmware and Ledger® Live app are both updated and that you approve all prompts on the hardware wallet.
A5. Unfortunately, no. Your 24-word recovery phrase is essential for restoring wallet access.
A6. Visit the official Ledger® Help Center for verified troubleshooting and contact options.